FAQ’s

Have a burning question about your health problem?  Like to find out more information about the clinic?  Complete this form to have your question instantly emailed to our Chiropractic Doctor.

Is Chiropractic for me?

Please click here to find out if chiropractic is for you.

What is Chiropractic and how does it work?

Learn more about chiropractic.

Learn more about Sacro-Occipital Technic (SOT).

Learn more about Activator Methods Chiropractic Technique (AMCT).

What is the difference between chiropractic, physiotherapy, osteopathy, and massage?

Chiropractic is a health discipline that focuses on restoring joint movement and nerve control to dysfunctional tissues to bring about healing.

Physiotherapy is a treatment method focusing on restoring muscle function to correct imbalance.

Osteopathy focuses on restoring blood flow to the injured area.

(*this is a basic definition only)

What is Rehabilitation Therapy?

Learn more about rehabilitation therapy.

What can I expect at my initial consultation?

Learn more about your initial consultation at our New Patients page.

What do I bring with me on my initial consultation?

View a list of what to bring with you on your initial consultation.

What forms of payment do you accept?

View our forms of payment.

Do you accept Department of Veteran’s Affairs members (DVA) payment?

Yes, we are happy to treat members of the Veterans’ community if the need should arise. Please bring your Veteran’s Affairs Gold or White Card with you to your appointment, or phone if you have a further question.

Do you accept Worker’s Compensation cases?

Yes, we can assess and treat appropriate injured workers. Workers’ Compensation accounts required a claim number before we can bill a third party. Until that is obtained, the patient is responsible for all costs incurred.

Do you accept treatments covered under the Enhanced Primary Care (EPC) referral scheme from my medical doctor?

Yes, please bring with you the EPC referral form and your medical doctor’s contact details.

What are your opening hours?

TUES, WED, FRI, SAT
Tues: 2.30 – 7.30 pm
Wed: 7.30 am – 7.30 pm
Fri: 7.30 am – 7.30 pm
Saturday: 8.00 am – 1.00 pm

How do I get to your clinic by car?

View out location on Google Maps.

Read our instructions on how to get to our clinic.

Where do I park?

Ample parking is available both on and off street. View our instructions.

How do I get to your clinic by public transport?

Read our instructions on how to get to our clinic.

Are there any stairs?

Our office is on the ground floor, so no stair climbing is needed. If you are in severe pain, have some drive you into 5 Meridian Place, and drop you off at the front of our office 5D. If you are in moderate pain and can manage to walk 50m, park on the street near the roundabout and walk up the small slope towards 5D.

I’d like to come for an initial consultation. How do I make an appointment?

The best way is to phone the clinic on (02) 9672 6892. Alternatively, book online (click here), or complete the appointment request form on the home page, or send an email appointment request to: info@gentlecarechironorwest.com.au.

How do I download the New Patient Form?

The new patient form is available here.

What do I do if I need to reschedule my appointment?

Please phone the clinic ASAP to let us know of plans, and we will assist you with rescheduling your appointment.